One clear balance makes it easier to move between worlds. Start by knowing whether you are using an account wallet or a guest visit.
Two ways to visit, separate records.
A free account begins with 100,000 Virtual Chips shared across all 107 slots. A guest visit begins with its own 100,000-credit wallet for six slots and lasts seven days.
Signing in opens the account’s wallet. Guest credits, bonuses and rounds do not merge into it. All chips are free fictional points with no monetary value.
Recover the round already recorded.
After a connection interruption, use the game’s retry or recovery control, or reload that same game. A request already recorded by the server returns its existing result without being charged again.
Reconnect reloads the player when the connection is available. Finish a pending bonus decision before opening a different slot.
A refill when the conditions are met.
If an account has fewer than 50 credits, My playroom offers a free refill once per 24 hours after pending features are finished. There is no paid alternative.
You do not have to return daily or keep playing. Credits cannot be transferred or redeemed and there are no cash prizes.
Give support the useful detail.
If the recovered result still seems unclear, keep the game title and visible round identifier for a private support request. Explain the interruption without including a password.
A credit activity entry is a game record, not money received or a payment due.
